Contact Us
Support & Sales
(669) 256-0698
Address
USA – Chicago, IL 60623
USA – Huntington Park, CA 90255
UK – London NW80 4HI
Germany – Mohrenstrasse 37 10117 Berlin
Faq
Which payments methods are available?
We provide the safest and quickest payment methods:
- Cryptocurrency (Bitcoin, Bitcoin cash, Dogecoin, Ethereum & Litecoin are currently supported)
- Apple Pay
- Shop Pay
- Google Pay
- Creditcard (AMEX, VISA, Maestro & Mastercard)
- PayPal
- SOFORT Banking
- iDeal
- Bancontact
How can I get in contact?
You can email us at info@jailiselectronicsgadgetsstore.com We usually reply within 1 business day.
I did not receive a confirmation or shipping email, what can I do?
Please check your spam folder first. If you did not receive anything, you might have written your email incorrectly. You can always contact us at info@jailiselectronicsgadgetsstore.com
I did not receive my order, what should I do?
Please check your tracking code first, you can find it in your email. Contact Us To Get The Tracking Code and details.If you are advised to pick up your package or they have failed to deliver it, please contact the concerned shipping company (can be seen in the 17track website). They have more information than we do.Please note during COVID-19 shipping may have a slight delay. This is in control of your national/local post office.
If you still have questions you can always contact us at info@jailiselectronicsgadgetsstore.com
What are the shipping costs?
You do not have to pay for shipping, it is totally free.
To which countries do you ship?
We ship worldwide! If your country doesn’t show up then please contact us at info@jailiselectronicsgadgetsstore.com
How long is the shipping time?
Contact Us To Know More
Tracking code says it has been delivered, but I didn't receive anything, What can I do?
In some occasions packages are delivered to local post offices. This is something we do not control and therefore cannot prevent this issue. The solution is simple: contact the shipping company via phone, email or Facebook chat to know where it has been delivered. You can see which company by filling in your tracking code here, contact us
How can I return my item(s)?
Contact us for return issues anytime.
How long does it take to get a refund?
It takes up to 5 business days for your refund to come through.
How can I cancel my order/change my adress?
Orders can be cancelled or changed within 2 hours of ordering. We cannot extend this due to the automatic processing with our suppliers. Please send an email as soon as possible to info@jailiselectronicsgadgetsstore.com
I sent the wrong address, how to change it?
Adresses can be changed within 2 hours of ordering. We cannot extend this due to the automatic processing with our suppliers. Please send an email as soon as possible to info@jailiselectronicsgadgetsstore.com
Disclaimer: We are not responsible for any fault adresses, which may cause in a lost item.